Please read these terms and conditions carefully before using our website or services. They ensure a smooth, professional workflow and protect both parties.
Welcome to Web An Fix. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use. Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
This website is operated by Web An Fix. Throughout the site, the terms "we", "us" and "our" refer to Web An Fix. Web An Fix offers this website and all its services to you, the user, and conditional upon your acceptance of all terms, conditions, policies and notices stated herein.
All material on our website is the trademark and copyright property of Web An Fix. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our property. You may also not use our products and services for any illegal or unauthorized purpose. Web An Fix reserves the right to refuse service to anyone for any reason at any time. If you disagree with any part of these terms and conditions, please do not use our website.
It is also to be noted that both parties, Web An Fix and the Client, agree not to criticize each other and any of its employee, associate/s or partner/s publicly (on online forums, blogs, social networks etc.) at any given time during or subsequent to contract period. Similarly both parties agree not to talk on online forums, blogs, community groups or any social media in a way which brings disrepute to either party or any of its employee, associate or partner. In case of breach, the breaching party would have to pay a reasonable compensation decided by the non-breaching party as damages.
Web An Fix reserves the right to change prices for our products without notice. We reserve the right to modify or discontinue the Service without notice at any time.
Web An Fix offers a variety of digital solutions, including, but not limited to, logo designs, animated videos, voiceovers, website design and development, and social media marketing. We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction. We reserve the right to change the descriptions and prices of our Services at any time without notice. We reserve the right to discontinue any service or offer at any time.
Revisions are contingent on the package selected. Revision turnaround time will be 48 working hours, but may change based on the client’s requirements and feedback. Unlimited revisions require that the initial design and concept have to be the same. The customer cannot ask for a concept redesign once an initial concept has been approved.
For animation videos, the revisions are contingent on the package selected. The client can approach us for unlimited free revisions and we will revise the animated video for no extra charges, given that the design and concept remain intact. Web An Fix reserves the right to refuse any changes or revisions to the animated videos. If Web An Fix accepts the terms of revision for the animation video, the revision turnaround time will be at Web An Fix’ discretion.
*Unlimited revisions require that the initial design and concept have to be the same. The customer cannot ask for a redesign once an initial concept has been approved.
In any occasion, any funds deposited will not be liable for a refund if the initial design and concepts (after delivery) are approved. All requests for refund will be as per the following arrangement:
5.1 Refund on Logo Packages: If a demand for refund is made before the delivery of initial design concepts, then you would qualify for a full refund (excluding 10% administration and preparing charge). If the refund request is made within 5 business days after the initial design, you will only be eligible for a 66% refund (excluding 10% administration and preparing expense). If the refund request is made after 5 business days and within 12 business days after the initial design delivery, you will only be eligible for a 33% refund. No refund request will be approved after 15 business days.
5.2 Refund on Website Packages: If a demand for refund is made before the delivery of Initial Website Mockup then you would qualify for a full refund (excluding 10% administration and preparing charge). If the refund request is made within 5 business days after the Initial Website Mockup, you will only be eligible for a 66% refund. No request for refund will be approved once the initial design mockup of your website has been revised.
5.3 Refund on Custom Packages: For custom bundles, our refund policy (as stated above) will apply individually to each service of the bundle. No refund request will be approved after 10 business days of the Initial design.
5.4 Refund on Marketing Packages: All of our Social Media Marketing Packages, SEO Packages and other marketing related projects are non-refundable under any circumstances.
5.5 Refund on Domain & Hosting: Services including domain, hosting, SSL and other related services will not be cancelled or refunded under any circumstances.
To ensure that your refund request is processed effectively, specify your concern via Phone (+1 (469) 895-9035), Live Chat, or Email (info@webanfix.com). We will try to resolve your query immediately.
My Account is a convenient way to communicate. It is your sole responsibility to check the account section for all questions, queries, concerns and any other instructions for the designer.
Your submission of personal information is governed by our Privacy Policy.
We neither monitor nor have any control over third-party tools provided. We shall have no liability for any harm or damages relating to their use.
Our designers are instructed not to deviate from the specifications provided by the client in the order form.
All design order files are delivered via email. Turnaround time depends on the package, with a minimum of 1 business day.
We keep your final design archived. We can email these files again upon request.
Contact us at info@webanfix.com or +1 (469) 895-9035, Mon – Fri 9 AM – 7 PM EST.
You agree that Web An Fix is not liable for correspondence from unauthorized email addresses.
We promise all logos are produced from scratch and comply with your design brief.
We reserve the right to correct any errors or inaccuracies and change information at any time without prior notice.
Web An Fix shall not be held liable for any indirect, consequential or special liability arising out of your use of this website.
You hereby indemnify Web An Fix from any liabilities arising from your breach of these terms.
If any provision is invalid, the remaining provisions shall remain enforceable.
These Terms are effective until terminated by you or us.
These Terms constitute the entire agreement between Web An Fix and you.
These Terms will be governed by the laws of the State of Texas.
Questions about the Terms & Conditions should be sent to us at info@webanfix.com.
